Privacy Policy

1. Who We Are

Probexis Ltd operates Probexis Digital Publishing and publishes or distributes practical books, systems, tools, and digital resources through distinct editorial and commercial lines, including AI Hustle, VIS INTEGRA, Roman Gravitas, and future Probexis collections.

For personal information processed through Probexis-controlled websites, funnels, purchases, newsletters, and support systems, Probexis Ltd is generally the data controller unless a different controller is clearly identified.

2. Scope

This Privacy Policy applies to personal information processed through:

• probexis.com and related Probexis pages;
• official AI Hustle, VIS INTEGRA, and Roman Gravitas websites and funnels;
• landing pages, checkout pages, order forms, and membership areas;
• newsletters, free-resource requests, email campaigns, and customer communications;
• digital-product delivery, protected downloads, and restore-purchase requests;
• support enquiries, feedback, surveys, and testimonials;
• analytics, advertising, and campaign-measurement technologies under our control.

A third-party marketplace, payment processor, social platform, or external website may process information under its own privacy policy when it controls the relevant interaction.

3. Personal Information We Collect

The information collected depends on how you interact with us and which Probexis product, collection, or service you use.

A. Information You Provide

• name and email address;
• billing address and transaction-related details;
• newsletter, lead-magnet, or resource-request information;
• order number, product name, and purchase history;
• messages, enquiries, complaints, and support correspondence;
• restore-purchase verification information;
• feedback, survey responses, reviews, and testimonials;
• account or login details where an account or membership area is provided;
• information supplied when exercising privacy or consumer rights.

B. Payment and Transaction Information

Payment processors may collect payment-card details, billing information, fraud-prevention information, and transaction identifiers. Probexis does not intentionally store complete payment-card numbers on its own systems.

We may receive limited transaction information, such as payment status, amount, currency, payment method category, customer email, processor reference, and refund or chargeback status.

C. Technical and Usage Information

• IP address and approximate location derived from it;
• browser, device, operating system, and language;
• pages viewed, links clicked, and referring page;
• session, funnel, checkout, and conversion activity;
• timestamps, error logs, and diagnostic information;
• cookie identifiers and similar online identifiers;
• download, access, and protected-delivery events;
• security signals associated with fraud or abuse prevention.

D. Marketing and Communications Information

• newsletter subscription and unsubscribe status;
• marketing preferences and consent records;
• email delivery, opening, and link-interaction information where enabled;
• advertising impressions, clicks, attribution, and conversion events;
• audience or campaign information supplied by advertising platforms;
• cookie and tracking preferences.

E. Information We Generally Do Not Seek

We do not ask customers to send full payment-card numbers, passwords, government identity documents, health records, or other highly sensitive information through ordinary email.

4. Sources of Information

We may obtain personal information from:

• you directly;
• your browser, device, and use of our websites;
• Systeme.io or another authorised website, funnel, email, or membership provider;
• payment processors and checkout providers;
• analytics and advertising providers;
• Amazon or another authorised marketplace where permitted;
• secure-delivery and cloud-storage providers;
• fraud-prevention, security, and technical-service providers;
• social platforms when you interact with our pages or advertisements;
• professional advisers or authorities where legally permitted.

5. How We Use Personal Information

A. Products, Orders, and Customer Service

• process and confirm purchases;
• deliver digital products and protected links;
• provide account or membership access;
• verify and restore previous purchases;
• respond to questions, technical issues, and complaints;
• issue refunds, replacements, or corrective access where appropriate;
• maintain transaction and customer-service records.

B. Communications

• send order confirmations and delivery messages;
• send security, policy, or service notices;
• respond to enquiries;
• provide requested resources and product updates;
• send marketing communications where permitted.

C. Analytics and Improvement

• understand website and funnel performance;
• measure the effectiveness of pages, content, and offers;
• diagnose technical errors;
• improve navigation, checkout, delivery, and user experience;
• develop or improve Probexis products and publishing lines.

D. Advertising and Attribution

• measure advertisement performance;
• attribute visits, leads, and purchases to campaigns;
• create or use advertising audiences where permitted;
• limit repetitive advertising and improve relevance;
• support retargeting or similar advertising only where legally permitted and consented to where required.

E. Legal, Security, and Business Operations

• prevent fraud, misuse, unauthorised redistribution, and chargeback abuse;
• protect digital products and intellectual property;
• enforce licences, policies, and contractual rights;
• comply with tax, accounting, legal, and regulatory obligations;
• establish, exercise, or defend legal claims;
• manage corporate transactions, audits, or professional advice.

6. Legal Bases for Processing

Where the GDPR, UK GDPR, or another law requires a legal basis, we rely on one or more of the following:

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that was lawful before withdrawal.

7. Cookies and Tracking Technologies

We use cookies, pixels, tags, local storage, and similar technologies to operate the website, remember preferences, measure performance, secure transactions, and support advertising.

A. Necessary Technologies

Necessary technologies support core functionality such as page delivery, security, consent storage, forms, login or membership functions, checkout, purchase delivery, and fraud prevention. These cannot normally be disabled through the cookie banner where they are essential to the requested service.

Systeme.io and related infrastructure may place or use technologies required to operate pages, funnels, forms, checkout, email delivery, or customer access.

B. Analytics

With consent where required, we may use Google Analytics 4 to understand aggregate website usage, page performance, traffic sources, and conversions.

C. Marketing and Advertising

With consent where required, we may use Meta Pixel and related Meta advertising technologies to measure campaign performance, attribute conversions, and support advertising-audience functions.

D. Your Choices

On applicable Probexis pages, optional Analytics and Marketing technologies are disabled until the appropriate consent is given. You may accept, reject, or customise optional categories through the cookie banner.

You may later change your choice by selecting Review Cookie Preferences in the website footer. You can also use browser controls, although blocking necessary storage may prevent parts of the website from working correctly.

Further details about cookies, providers, purposes, and typical durations are provided in the Probexis Cookie Policy.

8. Email Marketing

If you subscribe to a newsletter, request a free resource, join a campaign, or otherwise consent to marketing, we may send educational, editorial, and commercial communications relating to Probexis and its publishing lines.

Depending on the signup context and applicable law, communications may relate to the specific collection requested or to closely related Probexis products. Materially different marketing may require separate consent.

You may unsubscribe at any time using the unsubscribe link in an email or by contacting support@probexis.com.

Unsubscribing from marketing does not prevent transactional messages concerning orders, product delivery, account security, customer support, or legal notices.

9. Payments and Purchases

Payments are processed through authorised checkout and payment-service providers. Those providers process payment information under their own privacy and security terms and may act as independent controllers for some activities.

Probexis may receive and retain order information required to deliver the product, provide support, prevent fraud, process refunds, maintain tax and accounting records, and demonstrate the transaction.

We do not intentionally collect or store full payment-card numbers within ordinary Probexis website or support systems.

10. Digital Delivery and Product Security

Probexis may use protected delivery systems, cloud storage, expiring links, download limits, watermarking, metadata, personalised files, access logs, transaction references, and similar measures.

Information associated with delivery may be used to:

• send and verify product access;
• restore a legitimate purchase;
• investigate missing-delivery or technical issues;
• prevent unauthorised sharing or automated extraction;
• enforce product licences;
• respond to fraud, refund, or chargeback disputes.

Delivery infrastructure may include authorised cloud, automation, and file-delivery providers, such as Amazon Web Services and Make, depending on the product and workflow.

11. Sharing and Service Providers

We do not sell personal information for money. We may disclose personal information to providers and recipients that support our operations or where disclosure is legally permitted or required.

Categories may include:

• website, funnel, form, membership, and email-platform providers, including Systeme.io;
• payment processors and checkout providers;
• cloud hosting, storage, file-delivery, and automation providers;
• analytics providers, including Google Analytics 4;
• advertising providers, including Meta;
• customer-support, security, and fraud-prevention providers;
• accountants, legal advisers, insurers, auditors, and other professional advisers;
• tax, regulatory, law-enforcement, judicial, or governmental authorities where required;
• buyers, investors, lenders, or advisers involved in a genuine corporate transaction, subject to appropriate safeguards.

Providers acting on our behalf are expected to process information only for authorised purposes and under appropriate contractual, security, and confidentiality requirements. Some providers may act as independent controllers for their own purposes.

Under some U.S. state laws, disclosures through advertising or cross-context behavioural technologies may be considered “sharing” even where no money is paid for the information.

12. Third-Party Marketplaces and Platforms

Some products may be available through Amazon Kindle, Amazon KDP, app stores, social platforms, or other authorised marketplaces.

When you purchase or interact through a third-party platform, that platform may collect account, payment, device, purchase, and usage information under its own privacy policy. Probexis receives only the information made available to publishers or sellers under the platform’s rules.

Requests concerning information controlled exclusively by the marketplace may need to be submitted directly to that platform.

13. International Data Transfers

Probexis operates online and may use providers located in different countries. Personal information may therefore be transferred to or accessed from a country other than your country of residence.

Where the GDPR, UK GDPR, or comparable law applies, international transfers are made using a lawful mechanism where required, such as:

• an adequacy decision;
• standard contractual clauses;
• the UK International Data Transfer Agreement or UK Addendum;
• another approved certification, framework, derogation, or transfer mechanism.

Additional technical or organisational safeguards may be applied where appropriate.

14. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the relevant purpose, subject to legal, tax, accounting, security, and dispute-resolution requirements.

Retention is determined by factors including:

• the nature and sensitivity of the information;
• the purpose for which it was collected;
• the duration of the customer or subscriber relationship;
• contractual and restore-purchase needs;
• tax, accounting, and consumer-protection requirements;
• fraud, security, and intellectual-property protection;
• applicable limitation periods and legal claims;
• provider settings and deletion capabilities.

Typical examples include:

• order and financial records retained for legally required accounting and tax periods;
• marketing records retained until unsubscribe, objection, consent withdrawal, or deletion where applicable;
• consent records retained as evidence of the choice made;
• support and dispute records retained until the issue and relevant limitation period have expired;
• analytics information retained according to configured provider settings and business needs;
• security and access records retained for a proportionate anti-fraud or enforcement period.

Information may be anonymised and retained in a form that no longer identifies an individual.

15. How We Protect Personal Information

We use reasonable technical, administrative, contractual, and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration, and disclosure.

Measures may include:

• access controls and account authentication;
• encrypted connections and secure payment processing;
• protected or expiring delivery links;
• provider due diligence and contractual controls;
• data minimisation and restricted internal access;
• backups, logging, monitoring, and incident response;
• watermarking and digital-product security controls.

No internet transmission or storage system can be guaranteed completely secure. Customers are responsible for protecting their own accounts, devices, and credentials.

16. GDPR and UK Privacy Rights

Where the GDPR, UK GDPR, or similar law applies, you may have the right to:

• receive information about processing;
• access your personal data;
• correct inaccurate or incomplete data;
• request deletion where the legal conditions are met;
• restrict processing in specified circumstances;
• receive certain data in a portable format;
• object to direct marketing and certain legitimate-interest processing;
• withdraw consent at any time;
• request information about applicable safeguards for international transfers;
• lodge a complaint with a competent data-protection authority;
• exercise rights relating to qualifying automated decisions.

These rights are not absolute. Legal exemptions, record-keeping obligations, freedom-of-expression rights, legal claims, or other lawful grounds may limit a request.

Submit a request to support@probexis.com. We may request information reasonably necessary to verify identity and authority.

17. U.S. State Privacy Rights

Depending on your state of residence, whether the relevant law applies to Probexis, and any statutory exemptions, you may have rights such as:

• confirmation of whether personal information is processed;
• access to personal information;
• correction of inaccuracies;
• deletion of certain information;
• data portability;
• opt-out of targeted advertising;
• opt-out of sale or qualifying sharing;
• opt-out of certain profiling with significant effects;
• freedom from unlawful discrimination for exercising privacy rights;
• appeal of a denied request where applicable.

Submit a request or appeal to support@probexis.com. We may need to verify your identity and jurisdiction.

18. California Privacy Notice

This section applies only where the California Consumer Privacy Act, as amended, applies to Probexis and the relevant processing.

A. Categories Collected

During the preceding 12 months, we may have collected:

• identifiers, such as name, email, IP address, and online identifiers;
• customer-record information, such as billing and account details;
• commercial information, such as products purchased or considered;
• internet or electronic-network activity;
• approximate geolocation derived from IP address;
• professional or employment information voluntarily provided in enquiries or surveys;
• inferences concerning interests or product preferences derived from interactions.

B. Business and Commercial Purposes

We use these categories for the purposes described in this policy, including transactions, delivery, support, analytics, security, product improvement, advertising, fraud prevention, and legal compliance.

C. Disclosure Categories

We may disclose these categories to the service-provider, contractor, advertising, analytics, payment, professional-adviser, authority, and corporate-transaction categories described in Section 11.

D. Sale and Sharing

We do not sell personal information for money. Use of Meta Pixel or comparable cross-context advertising technology may constitute “sharing” under California law where that law applies.

You may reject Marketing cookies or reopen Review Cookie Preferences from the footer to withdraw optional marketing permission. You may also contact support@probexis.com.

E. Sensitive Personal Information

We do not intentionally collect sensitive personal information for the purpose of inferring characteristics about individuals.

F. California Rights

Subject to applicability and legal exceptions, California residents may have rights to know, access, correct, delete, opt out of sale or sharing, limit certain sensitive-information uses, and receive non-discriminatory treatment.

19. Do Not Track and Browser Privacy Signals

Traditional “Do Not Track” signals do not have a single universally adopted technical or legal standard, and our websites may not respond to every such signal.

Where an applicable law requires recognition of a legally valid browser-based opt-out preference signal and the signal is received in a technically recognisable form, we will take reasonable steps to apply the legally required opt-out to the relevant browser or device.

You may always manage optional Analytics and Marketing technologies through the cookie banner or the Review Cookie Preferences link, and you may submit a request to support@probexis.com.

20. Children’s Privacy

Probexis websites and products are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Where a higher minimum age for independent consent applies, we do not intentionally rely on a child’s consent below that age without legally valid parental or guardian authorisation.

Contact support@probexis.com if you believe a child has provided personal information improperly.

21. Automated Decision-Making and Profiling

Probexis does not currently use personal information to make solely automated decisions that produce legal or similarly significant effects on customers.

Analytics, advertising platforms, fraud-prevention tools, and marketing systems may use automated processes to classify traffic, attribute conversions, detect suspicious activity, or create advertising audiences. These activities do not ordinarily determine access to essential rights or services without human review.

If this practice materially changes, this policy and any legally required notices will be updated.

22. Third-Party Links and Services

Probexis pages may link to third-party websites, marketplaces, social platforms, applications, or services. We do not control their privacy practices and are not responsible for their content or handling of personal information.

Review the privacy notice of the third party before providing information or completing a transaction.

23. Changes to This Privacy Policy

We may update this policy to reflect changes in law, technology, providers, products, publishing lines, data practices, or business operations.

The “Last updated” date will be revised when changes are made. Where required, material changes will be brought to affected individuals’ attention before the new processing begins or through another legally appropriate notice.

We recommend reviewing this page periodically.

24. Contact Us

For privacy questions, consent withdrawal, rights requests, complaints, or information about this Privacy Policy, contact:

You may also lodge a complaint with the data-protection authority competent for your residence, workplace, or the place of an alleged infringement, where applicable.